Toggle Main Menu Toggle Search

Open Access padlockePrints

An industrial investigation to determine when investment in labour will be effective

Lookup NU author(s): Dr Shirley ColemanORCiD, Colin Herron


Full text for this publication is not currently held within this repository. Alternative links are provided below where available.


This paper presents the findings of an industrial case study taken from a larger piece of work. The wider research explains the new method of describing culture, which avoids the imprecise thinking, which often plagues the subject. The case study, using companies in the north east of England, shows how influence techniques affect the amount of human intervention permitted in production. A more educated workforce should be allowed greater freedom to change and improve processes, but this freedom is not necessarily controlled by management alone. The mechanism presented accounts for misunderstandings between individuals as well as unhelpful intervention in the process improvement. The results presented here show that influence techniques are a suitable way to incorporate workplace culture into models of the wider world. The investigation suggests that understanding the influence structure in a company provides a sound basis for improving management investment strategies to increase innovation and growth. Copyright © 2008 Inderscience Enterprises Ltd.

Publication metadata

Author(s): Wilson D, Coleman S, Herron C

Publication type: Article

Publication status: Published

Journal: International Journal of Manufacturing Technology and Management

Year: 2008

Volume: 15

Issue: 3-4

Pages: 320-327

ISSN (print): 1368-2148

ISSN (electronic): 1741-5195

Publisher: Inderscience Publishers


DOI: 10.1504/IJMTM.2008.020173


Altmetrics provided by Altmetric