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Out-of-hours emergency dental services - development of one possible local solution

Lookup NU author(s): David Evans, Professor John Bond


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This paper describes the development of a local solution to the problem of the provision of out-of-hours dental care in Newcastle and North Tyneside in the north east of England. Focus groups were used to review the current provision of, and problems with, dental out-of-hours emergency provision. A consensus conference involving both general dental and medical practitioners, was subsequently used to develop possible alternative methods for the provision of out-of-hours emergency dental services. A centralised service delivered from a secure location in conjunction with general medical practitioners was developed which was dependent on a nurse-led triage. The linkage with NHS Direct may be an opportunity, in some locations, to integrate dental services more fully with other out-of-hours primary care services. The method described allowed a solution to be generated by practitioners themselves, thus giving ownership and acceptance to the chosen option.

Publication metadata

Author(s): Evans DJ; Bond J; Smith MP; Grant SMB; Crawford MA

Publication type: Article

Publication status: Published

Journal: British Dental Journal

Year: 2001

Volume: 191

Issue: 10

Pages: 550-554

ISSN (print): 0007-0610

ISSN (electronic): 1476-5373

Publisher: Nature Publishing Group


DOI: 10.1038/sj.bdj.4801230


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