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Customers to order? Enacting customer-focus in UK local government

Lookup NU author(s): Dr Paul RichterORCiD, James Cornford

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Publication metadata

Author(s): Richter P, Cornford J

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: 21st EGOS Colloquium: Unlocking Organizations

Year of Conference: 2005


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