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Exploring the emotional antecedents and outcomes of technology acceptance

Lookup NU author(s): Professor Savvas PapagiannidisORCiD, Professor Eleftherios AlamanosORCiD



This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND).


The Internet has become an essential platform for communication and a vital approach to accessing information in people’s daily life. Exploring the antecedents and outcomes of Internet acceptance from the psychological and emotional perspectives remains an area that warrants further investigation. This article constructs and empirically tests a comprehensive research framework, namely the emotional-TAM (E-TAM). This model is tested with data collected from 615 Internet users in the United States. The findings indicate that Internet acceptance is related to social inclusion and the fulfilment of three types of psychological needs derived from Self-Determination Theory. The continuance intention of using the Internet significantly relates to the users’ degree of well-being, perceived value, and four categories of emotions. A number of significant moderating effects were also found.

Publication metadata

Author(s): Lu Y, Papagiannidis S, Alamanos E

Publication type: Article

Publication status: Published

Journal: Computers in Human Behavior

Year: 2019

Volume: 90

Pages: 153-169

Print publication date: 01/01/2019

Online publication date: 07/09/2018

Acceptance date: 30/08/2018

Date deposited: 30/08/2018

ISSN (print): 0747-5632

ISSN (electronic): 1873-7692

Publisher: Pergamon Press


DOI: 10.1016/j.chb.2018.08.056


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