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Cultural Moderation in the Formation of Recovery Satisfaction Judgments: A Cognitive-Affective Perspective

Lookup NU author(s): Professor Klaus Schoefer

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Publication metadata

Author(s): Schoefer K

Publication type: Article

Publication status: Published

Journal: Journal of Service Research

Year: 2010

Volume: 13

Issue: 1

Pages: 52-66

Print publication date: 01/02/2010

ISSN (print): 1094-6705

ISSN (electronic): 1552-7379

Publisher: Sage

URL: http://dx.doi.org/10.1177/1094670509346728

DOI: 10.1177/1094670509346728

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