Toggle Main Menu Toggle Search

Open Access padlockePrints

Customer Evaluations of Service Failure and Recovery Encounters: A Perceived Justice Perspective

Lookup NU author(s): Professor Klaus Schoefer


Full text is not currently available for this publication.

Publication metadata

Author(s): Schoefer K

Publication type: Authored Book

Publication status: Published

Year: 2004

Number of Pages: 204

Publisher: Tectum Verlag

Place Published: Marburg

Library holdings: Search Newcastle University Library for this item

ISBN: 9783828886612