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Lookup NU author(s): Dr Derek Milne,
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Voluntary organisations are an integral part of community care, and the available research indicates the value of their social support role. However, surprisingly little is known about the forms and functions of this support, or the links to the formal support provided by the National Health Service (NHS), so hampering quality improvements. Therefore, a small sample of voluntary service organisations in one English county participated in a pilot study. This involved the staff and users of these organisations, and a geographically linked sample of NHS mental health professionals. Interview data indicated that the voluntary sector users and staff held similarly positive views of the appropriately varied forms and functions of the provided social support, and all participants held unusually similar and positive views of their links, although areas for improvement were suggested by both groups (e.g. links to GPs). © Emerald Group Publishing Limited.
Author(s): Milne D, McAnaney A, Pollinger B, Bateman K, Fewster E
Publication type: Article
Publication status: Published
Journal: International Journal of Health Care Quality Assurance
Print publication date: 01/01/2004
ISSN (print): 0952-6862
ISSN (electronic): 1758-6542
Publisher: Emerald Group Publishing Ltd
PubMed id: 15552384
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