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New Technology and Changing Organisational Forms: Implications for Managerial Control and Skills

Lookup NU author(s): Professor Steve VincentORCiD


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Changes in organisational forms are central to the way new technologies impact on the future of work and employment. Drawing on case-study evidence of a call centre and its client relations and a multinational IT firm and its partnership with a government department, this paper explores the implications for skill and managerial control.

Publication metadata

Author(s): Grimshaw D, Cooke FL, Grugulis I, Vincent S

Publication type: Article

Publication status: Published

Journal: New Technology, Work and Employment

Year: 2002

Volume: 17

Issue: 3

Pages: 186-203

ISSN (print): 0268-1072

ISSN (electronic): 1468-005X

Publisher: Wiley-Blackwell Publishing Ltd.


DOI: 10.1111/1468-005X.00104


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