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How customers ‘learn’ to work for retailers

Lookup NU author(s): Dr Lucy Lu

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Publication metadata

Author(s): Harris K, Baron S, Lu X

Publication type: Article

Publication status: Published

Journal: Journal of Marketing Management

Year: 2015

Volume: 31

Issue: 17-18

Pages: 1747-1772

Print publication date: 01/10/2015

Online publication date: 18/03/2015

Acceptance date: 01/12/2014

ISSN (print): 0267-257X

ISSN (electronic): 1472-1376

Publisher: Routledge

URL: http://dx.doi.org/10.1080/0267257X.2015.1020329

DOI: 10.1080/0267257X.2015.1020329

Notes: (Awaiting Production Checklist).


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