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Browsing publications by Dr Lucy Lu

Newcastle AuthorsTitleYearFull text
Dr Lucy Lu
The impact of corporate social responsibility on customer loyalty: A case for two global corporations in China2017
Dr Lucy Lu
How customers ‘learn’ to work for retailers2015
Dr Lucy Lu
Building customer loyalty in online retailing: The role of relationship quality2013
Dr Lucy Lu
“The Influences of Corporate Social Responsibilities on Consumer Product Responses”2012
Dr Lucy Lu
Measuring Internet Retail Service Quality Using E-S-QUAL2012