Newcastle University
Toggle Main Menu
Toggle Search
Home
Browse
Latest
Policies
About
Home
Browse
Latest
Policies
About
ePrints
Browse by author
Browsing publications by
Dr Lucy Lu
Newcastle Authors
Title
Year
Full text
Dr Lucy Lu
The impact of corporate social responsibility on customer loyalty: A case for two global corporations in China
2017
Dr Lucy Lu
How customers ‘learn’ to work for retailers
2015
Dr Lucy Lu
Building customer loyalty in online retailing: The role of relationship quality
2013
Dr Lucy Lu
“The Influences of Corporate Social Responsibilities on Consumer Product Responses”
2012
Dr Lucy Lu
Measuring Internet Retail Service Quality Using E-S-QUAL
2012