ePrints

Do the interactive effects of innovation in service experience, high levels of knowledge and engagement of customers lead to profitability in professional service firms?

Lookup NU author(s): Dr Nima Heirati

Downloads

Full text for this publication is not currently held within this repository. Alternative links are provided below where available.

Publication metadata

Author(s): Siahtiri V, O'Cass A, Heirati N

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: Global Innovation and Knowledge Academy (GIKA) Conference

Year of Conference: 2014

Share