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Browsing publications by Dr Nima Heirati

Newcastle AuthorsTitleYearFull text
Professor Klaus Schoefer
Dr Anders Wappling
Dr Nima Heirati
Professor Markus Blut
An investigation of culture’s influence on new technology adoption: the case of mobile payment2025
Dr Yulia Dzenkovska
Professor Klaus Schoefer
Dr Nima Heirati
Professor Fred Lemke
Value cues derived from mobile apps' interface design: An investigation of the contingent effects of psychological factors2021
Professor Markus Blut
Dr Nima Heirati
Professor Klaus Schoefer
The Dark Side of Customer Participation: When Customer Participation in Service Co-Development Leads to Role Stress2020
Professor Klaus Schoefer
Dr Nima Heirati
Professor Markus Blut
The Moderating Effect of Cultural Value Orientations on Behavioral Responses to Dissatisfactory Service Experiences2019
Dr Yulia Dzenkovska
Dr Nima Heirati
Professor Klaus Schoefer
Customer Experience Quality – Boundaries, Measurement and Management2017
Dr Yulia Dzenkovska
Professor Fred Lemke
Dr Nima Heirati
Professor Klaus Schoefer
Customer Experience Quality: Quo Vadis?2017
Professor Klaus Schoefer
Dr Anders Wappling
Dr Nima Heirati
Cultural Variation in Behavioral Responses to Dissatisfactory Services Experiences2016
Dr Yulia Dzenkovska
Dr Nima Heirati
Professor Fred Lemke
Professor Klaus Schoefer
Customer Experience Quality: Preliminary Inquiry Using Repertory Grid Technique2016
Dr Nima Heirati
Professor Klaus Schoefer
Do professional service firms benefit from customer and supplier collaborations in competitive, turbulent environments?2016
Dr Yulia Dzenkovska
Dr Nima Heirati
Professor Klaus Schoefer
Professor Fred Lemke
Shaping Customer Experience through the Service, Communication, and Usage Encounters2016
Dr Nima Heirati
Supporting new product commercialization through managerial social ties and market knowledge development in an emerging economy2016
Dr Nima Heirati
Investigating the effects of service supply chain collaboration in professional services2015
Dr Nima Heirati
Managing distal searches diminishing returns to service solution provision competence2015
Dr Nima Heirati
Mastering the complementarity between marketing mix and customer-focused capabilities to enhance new product performance2015
Dr Nima Heirati
Achieving new product success via the synchronization of exploration and exploitation across multiple levels and functional areas2014
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