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Can dialogue help to improve feedback on examinations?

Lookup NU author(s): Dr Samantha Shields


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Student dissatisfaction with feedback is widely acknowledged in Higher Education.This has resulted in investigations that have offered suggestions for improvingstudent satisfaction levels. This article examines one area of student concern byfocusing on the feedback that students receive on examinations. The articlereports the findings of student surveys and focus groups with regard to attitudestowards and experience of examinations. In addition, the article reviews thefindings of an exemplar exercise that is highlighted as a particular way ofenhancing feedback practices on examinations. The research findings are theproduct of a three-year study into student experience of feedback that paidparticular attention to the case of dialogue as a means of improving the studentexperience. Analysis of the findings emphasise the need to tackle the feedbackdeficit on examinations and in turn lead to a number of recommendations forcreating a model of dialogic exam feedback.

Publication metadata

Author(s): Blair A, Wyburn-Powell A, Goodwin M, Shields S

Publication type: Article

Publication status: Published

Journal: Studies in Higher Education

Year: 2014

Volume: 39

Issue: 6

Pages: 1039-1054

Online publication date: 09/05/2013

Acceptance date: 01/01/1900

ISSN (print): 0307-5079

ISSN (electronic): 1470-174X

Publisher: Routledge


DOI: 10.1080/03075079.2013.777404


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