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Framing Effects under Different Uses of Performance Information: An Experimental Study on Public Managers

Lookup NU author(s): Professor Ileana Steccolini

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This is the authors' accepted manuscript of an article that has been published in its final definitive form by Wiley-Blackwell Publishing Inc., 2018.

For re-use rights please refer to the publisher's terms and conditions.

Abstract

Combining insights from public administration, accounting and psychology, this paper aims at exploring the micro-processes through which public managers use performance information, investigating whether the type of performance information use and the request to justify decisions affect the way in which information is processed. Drawing on data from a series of artefactual survey experiments with Italian municipal executives, the findings show that managers will process information differently under ex-post rather than ex-ante performance information uses. More specifically they will be more likely to be subject to framing bias under ex-post than under ex-ante uses of performance information. This interaction seems to be robust when asking subjects to provide justification for their decisions.

Publication metadata

Author(s): Belardinelli P, Bellé N, Sicilia M, Steccolini I

Publication type: Article

Publication status: Published

Journal: Public Administration Review

Year: 2018

Volume: 78

Issue: 6

Pages: 841-851

Print publication date: 01/11/2018

Online publication date: 18/07/2018

Acceptance date: 23/05/2018

Date deposited: 25/05/2018

ISSN (print): 0033-3352

ISSN (electronic): 1540-6210

Publisher: Wiley-Blackwell Publishing Inc.

URL: https://doi.org/10.1111/puar.12969

DOI: 10.1111/puar.12969

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