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Problematising digital and dialogic heritage practices in Europe: tensions and opportunities

Lookup NU author(s): Professor Areti Galani, Dr Katie Markham, Professor Rhiannon MasonORCiD



This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License (CC BY-NC-ND).


This chapter articulates the points of connection and diversion between heritage and dialogic practices in the context of Europe and digital culture. It begins by analysing how European cultural policy has imagined the potential and nature of dialogue in relation to digital media and heritage. This is approached through a review of philosophical approaches to dialogue expressed in the theories of Bakhtin and Levinas which are related, in turn, to museological approaches and practices used in the negotiation of European heritage(s) and narratives around ‘otherness’ and ‘alterity’. Subsequently, the chapter reflects on how cultural institutions can be understood as dialogic spaces and especially in relation to the notions of neutrality, openness and reciprocity that are considered to underpin dialogue and intercultural communication. The chapter concludes by reflecting on the responsibilities of cultural heritage organisations and policy makers in relation to the digital public sphere.

Publication metadata

Author(s): Galani A, Markham K, Mason R

Editor(s): Galani A; Mason R; Arrigoni G

Publication type: Book Chapter

Publication status: Published

Book Title: European Heritage, Dialogue and Digital Practices

Year: 2019

Pages: 9-36

Print publication date: 16/07/2019

Online publication date: 22/07/2019

Acceptance date: 19/02/2019

Series Title: Critical Heritages of Europe

Publisher: Routledge

Place Published: London


DOI: 10.4324/9780429053511-2

Notes: 9780429053511 eBook ISBN

Library holdings: Search Newcastle University Library for this item

ISBN: 9780367148065