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Rail industry requirements around non-technical skills

Lookup NU author(s): Dr David GolightlyORCiD


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© 2015 Taylor & Francis. The aim of this study is to identify UK Rail Industry requirements for the incorporation of Non-Technical Skills (NTS) into current Competency Management Systems. A series of interviews and workshops with rail employees were conducted to identify these requirements. Results highlight the importance of training people in the support roles around an individual, in order to maximise their ability to provide individualised support and to understand the link between technical and non-technical competency. The issue of releasing those in safety-critical roles for training also emerged as a problem when trying to implement NTS training. Overall, the results suggest an individualised and adaptable approach will be required to incorporate NTS in the rail industry.

Publication metadata

Author(s): Madigan R, Golightly D, Madders R

Editor(s): Sarah Sharples, Steven Shorrock, Patrick Waterson

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: Contemporary Ergonomics and Human Factors 2015

Year of Conference: 2015

Pages: 474-481

Print publication date: 08/04/2015

Acceptance date: 01/01/1900

Publisher: CRC Press


Library holdings: Search Newcastle University Library for this item

ISBN: 9781138028036