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Re-enchanting Consumer Ethics Through Embodied Relationality: An Ethnographic Approach to the Attitude-Behaviour Gap

Lookup NU author(s): Dr Barbara ToccoORCiD, Professor Matthew GortonORCiD

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This work is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).


Abstract

Most research on the ‘attitude-behaviour gap’ adopts linear, rational, and individual models, or highlights notions of consumer uncertainty and confusion. We argue that different strands of the debate can benefit from an exploration of embodied relational processes shaping consumer ethics, namely an acknowledgement of the profound corporeal and interdependent nature of all consumption experiences. The aim of this paper is thus to explore the embodied relational aspects of everyday ethical consumption and cast new light on the ‘attitude-behaviour gap’. We do so by drawing on embodiment in practice theories and through an ethnographic study with six families in North-East England, including observations, interviews, kitchen and walking-with tours, and participants’ diaries. Our findings highlight four embodied relational practices: reconciling competing embodied states; negotiating togetherness; seeking sensorial familiarity; and calibrating attention and engagement. The paper contributes to the existing literature by offering embodied relationality as a theoretical framework to visualise the complex ambivalent embodied state consumers experience in everyday practices. We leverage this to rethink the ‘attitude-behaviour gap’ as a disenchanted concept, namely detached from the embodied nature of all social action and, as such, limited in its explanatory potential. We conclude the paper by outlining future research and intervention avenues to re-enchant consumer ethics scholarship, namely reconnect it with its embodied and relational nature.


Publication metadata

Author(s): Discetti R, Tocco B, Gorton M

Publication type: Article

Publication status: Published

Journal: Journal of Business Ethics

Year: 2025

Pages: epub ahead of print

Online publication date: 16/12/2025

Acceptance date: 17/11/2025

Date deposited: 16/12/2025

ISSN (print): 0167-4544

ISSN (electronic): 1573-0697

Publisher: Springer Nature

URL: https://doi.org/10.1007/s10551-025-06227-y

DOI: 10.1007/s10551-025-06227-y

Data Access Statement: Not applicable.


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Funding

Funder referenceFunder name
GI SMART (Grant No. 101136364) projects
European Union’s Strength2Food (Grant No. 678024)
National Innovation Centre for Rural Enterprise (NICRE) funded by Research England

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