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Modelling supply chain management processes in engineer-to-order companies

Lookup NU author(s): Professor Tom McGovern, Professor Christian Hicks, Professor Christopher Earl



This paper describes the characteristics, competitive factors and supply chain management issues of an engineer to order (ETO) company engaged in the supply of capital goods. The Structured Systems Analysis and Design Methodology (SSADM) is used for modelling the internal processes of organisation, as well as interactions with customers and suppliers. Supply chain management decisions are clearly differentiated between tendering and contract execution. The case study demonstrates a requirement to integrate these supply chain management processes. The management of knowledge throughout the supply chain was identified as critical to achieving competitive advantage.

Publication metadata

Author(s): McGovern T, Hicks C, Earl CF

Publication type: Article

Publication status: Published

Journal: International Journal of logistics: Research and Applications

Year: 1999

Volume: 2

Issue: 2

Pages: 147-159

Print publication date: 01/07/1999

ISSN (print): 1367-5567

ISSN (electronic): 1469-848X

Publisher: Taylor & Francis


DOI: 10.1080/13675569908901578


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