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Lookup NU author(s): Professor Tom McGovern, Professor Christian Hicks, Professor Christopher Earl
This paper describes the characteristics, competitive factors and supply chain management issues of an engineer to order (ETO) company engaged in the supply of capital goods. The Structured Systems Analysis and Design Methodology (SSADM) is used for modelling the internal processes of organisation, as well as interactions with customers and suppliers. Supply chain management decisions are clearly differentiated between tendering and contract execution. The case study demonstrates a requirement to integrate these supply chain management processes. The management of knowledge throughout the supply chain was identified as critical to achieving competitive advantage.
Author(s): McGovern T, Hicks C, Earl CF
Publication type: Article
Publication status: Published
Journal: International Journal of logistics: Research and Applications
Year: 1999
Volume: 2
Issue: 2
Pages: 147-159
Print publication date: 01/07/1999
ISSN (print): 1367-5567
ISSN (electronic): 1469-848X
Publisher: Taylor & Francis
URL: http://dx.doi.org/10.1080/13675569908901578
DOI: 10.1080/13675569908901578
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