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Factors Influencing the Acceptance of Self-Service Technologies: A Meta-Analysis

Lookup NU author(s): Professor Markus Blut, Professor Klaus Schoefer

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This work is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License (CC BY-NC 4.0).

Publication metadata

Author(s): Blut M, Wang C, Schoefer K

Publication type: Article

Publication status: Published

Journal: Journal of Service Research

Year: 2016

Volume: 19

Issue: 4

Pages: 396-416

Print publication date: 01/11/2016

Online publication date: 01/08/2016

Acceptance date: 11/07/2016

Date deposited: 28/10/2016

ISSN (print): 1094-6705

ISSN (electronic): 1552-7379

Publisher: Sage

URL: http://dx.doi.org/10.1177/1094670516662352

DOI: 10.1177/1094670516662352

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