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Customer Experience Quality: Preliminary Inquiry Using Repertory Grid Technique

Lookup NU author(s): Dr Yulia Dzenkovska, Dr Nima Heirati, Professor Fred Lemke, Professor Klaus Schoefer



This is the final published version of a conference proceedings (inc. abstract) published in its final definitive form in 2016. For re-use rights please refer to the publishers terms and conditions.

Publication metadata

Author(s): Dzenkovska J, Heirati N, Lemke F, Schoefer K

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: 24th International Colloquium on Relationship Marketing

Year of Conference: 2016

Pages: 15

Print publication date: 06/09/2016

Acceptance date: 01/09/2016

Date deposited: 19/10/2016