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Browsing publications by
Dr Yulia Dzenkovska.
Newcastle Authors
Title
Year
Full text
Kirk Dodds
Dr Yulia Dzenkovska
Reimagining an approach to effective authentic assessment creation: co-creating with industry experts using a design thinking approach
2024
Dr Yulia Dzenkovska
Dr Hao Du
Kirk Dodds
Using design thinking approach to address student feedback
2024
Dr Yulia Dzenkovska
Professor Klaus Schoefer
Dr Nima Heirati
Professor Fred Lemke
Value cues derived from mobile apps' interface design: An investigation of the contingent effects of psychological factors
2021
Dr Yulia Dzenkovska
Discount venture brands: Self-congruity and perceived value-for-money?
2020
Dr Yulia Dzenkovska
Dr Nima Heirati
Professor Klaus Schoefer
Customer Experience Quality – Boundaries, Measurement and Management
2017
Dr Yulia Dzenkovska
Professor Fred Lemke
Dr Nima Heirati
Professor Klaus Schoefer
Customer Experience Quality: Quo Vadis?
2017
Dr Yulia Dzenkovska
The Interplay of Customer Experience and Commitment
2017
Dr Yulia Dzenkovska
Dr Nima Heirati
Professor Fred Lemke
Professor Klaus Schoefer
Customer Experience Quality: Preliminary Inquiry Using Repertory Grid Technique
2016
Dr Yulia Dzenkovska
Dr Nima Heirati
Professor Klaus Schoefer
Professor Fred Lemke
Shaping Customer Experience through the Service, Communication, and Usage Encounters
2016