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Management information systems for community based interventions to improve health: qualitative study of stakeholder perspectives

Lookup NU author(s): Dr Linda Penn, Louis Goffe, Dr Anna Haste, Professor Suzanne Moffatt



This work is licensed under a Creative Commons Attribution 4.0 International License (CC BY 4.0).


© 2019 The Author(s). Background: Community based providers are well place to deliver behavioural interventions to improve health. Good project management and reliable outcome data are needed to efficiently deliver and evaluate such interventions, and Management information systems (MIS) can facilitate these processes. We explored stakeholders perspectives on the use of MIS in community based behavioural interventions. Methods: Stakeholders, purposively selected to provide a range of MIS experience in the delivery of community based behavioural interventions to improve health (public health commissioners, intervention service managers, project officers, health researchers and MIS designers), were invited to participate in individual semi-structured interviews. We used a topic guide and encouraged stakeholders to reflect on their experiences.: Interviews were recorded, transcribed and analysed using five steps of Framework analysis. We applied an agreed coding framework and completed the interviews when no new themes emerged. Results: We interviewed 15 stakeholders. Key themes identified were: (i) MIS access; (ii) data and its function; (iii) MIS development and updating. Within these themes the different experiences, needs, use, training and expertise of stakeholders and the variation and potential of MIS were evidenced. Interviews advised the need to involve stakeholders in MIS design and development, build-in flexibility to accommodate MIS refinement and build on effective MIS. Conclusions: Findings advised involving stakeholders, early in the design process. Designs should build on existing MIS of proven utility and ensure flexibility in the design, to incorporate adaptations and ongoing system development in response to early MIS use and evolving stakeholder needs.

Publication metadata

Author(s): Penn L, Goffe L, Haste A, Moffatt S

Publication type: Article

Publication status: Published

Journal: BMC Public Health

Year: 2019

Volume: 19

Online publication date: 23/01/2019

Acceptance date: 21/12/2018

Date deposited: 05/02/2019

ISSN (electronic): 1471-2458

Publisher: BioMed Central Ltd.


DOI: 10.1186/s12889-018-6363-z

PubMed id: 30674289


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