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Working around the barriers to creating and sharing knowledge in capital goods projects: the client's perspective

Lookup NU author(s): Chris Ivory, Dr Neil Alderman, Alf Thwaites, Professor Ian McLoughlin, Dr Roger Vaughan



The article considers knowledge management issues from the client's perspective. In the example presented, a sludge treatment centre procured by Northumbrian Water Ltd (NWL), the task faced by the client was to manage knowledge in a context where the core technology being procured was new and resulted in the need for new knowledge to be created and shared both pre- and post-delivery. In exploring these issues, the article reveals the problems of (and some solutions to) managing knowledge across the project life-cycle and between different groups, where the motivation for generating and sharing knowledge was not the same for all participants.

Publication metadata

Author(s): Ivory CJ, Alderman N, Thwaites AT, McLoughlin IP, Vaughan R

Publication type: Conference Proceedings (inc. Abstract)

Publication status: Published

Conference Name: IEEE International Engineering Management Conference

Year of Conference: 2007

Pages: 224-240

Date deposited: 10/02/2010

ISSN: 1045-3172

Publisher: Wiley-Blackwell Publishing Ltd.


DOI: 10.1111/j.1467-8551.2006.00495.x

Library holdings: Search Newcastle University Library for this item

Series Title: British Journal of Management

ISBN: 14678551