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Lookup NU author(s): Chris Ivory,
Dr Neil Alderman,
Professor Ian McLoughlin,
Dr Roger Vaughan
The article considers knowledge management issues from the client's perspective. In the example presented, a sludge treatment centre procured by Northumbrian Water Ltd (NWL), the task faced by the client was to manage knowledge in a context where the core technology being procured was new and resulted in the need for new knowledge to be created and shared both pre- and post-delivery. In exploring these issues, the article reveals the problems of (and some solutions to) managing knowledge across the project life-cycle and between different groups, where the motivation for generating and sharing knowledge was not the same for all participants.
Author(s): Ivory CJ, Alderman N, Thwaites AT, McLoughlin IP, Vaughan R
Publication type: Conference Proceedings (inc. Abstract)
Publication status: Published
Conference Name: IEEE International Engineering Management Conference
Year of Conference: 2007
Date deposited: 10/02/2010
Publisher: Wiley-Blackwell Publishing Ltd.
Library holdings: Search Newcastle University Library for this item
Series Title: British Journal of Management