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Browsing publications by
Dr Ying Tueanrat.
Newcastle Authors
Title
Year
Full text
Dr Ying Tueanrat
Professor Eleftherios Alamanos
Professor Savvas Papagiannidis
Going on a journey: A review of the customer journey literature
2021
Dr Ying Tueanrat
Professor Eleftherios Alamanos
Professor Savvas Papagiannidis
Impact of customer co-creation behaviour, customer response and customer experiential values on customer journey satisfaction.
2021
Dr Ying Tueanrat
Professor Eleftherios Alamanos
Professor Savvas Papagiannidis
Customer Journeys: A Systematic Analysis
2019